Home visits

  • Primary care has changed significantly over the years, and we now have good access to community teams who can support patients who are housebound.
  • If a patient has a problem that needs a home visit, the practice will triage this and decide the most appropriate team to assess further
  • If a patient attends appointments with the support of family or carers, we will usually ask if they are able to bring you to the practice.

What is defined as Housebound?

  • A patient who is unable to leave the house for any reason (this includes attending hairdressers, hospital appointments, supermarket)
  • Some patients may be temporarily housebound such as after an operation or illness.

How might my problem be managed?

  • Many health conditions can be safely managed by phone.
  • We will triage all request for a home visit and these are discussed by the GPs in the daily clinical huddle.
  • We may often ask one of our community teams to visit patients at home especially in a more acute setting.

Teams supporting housebound patients

  • District nurses
  • Practice nurses for long-term conditions
  • Visiting phlebotomy service
  • Urgent Community response
  • Hospital at home team
  • Social services
  • Palliative care services
  • General practitioners