Friends and Family Test responses

The Friends and Family Test is an important tool we rely on to understand your experiences at our practice. Every month, we update this page with how you have scored us, as well as highlight some of the reasons you gave for your scores.

Highlights from July 2026

“I felt really listened to. There was no feeling at all of being rushed and there was an enormous amount of good advice re possible follow up appointments and action.”
“I admire the service that I receive from Strayside health.”
“Very efficient, lovely doctors and receptionist. I feel very grateful to have such an amazing GP service.”
“Felt listened too. Empathic at all times. Felt treated as an individual. Advice was thorough and balanced. All my questions were answered and I feel very reassured.”
“You can’t improve on perfection”
“Outstanding treatment and always is at Strayside. Top health centre”
“The doctor was so pleasant and helpful I would recommend the surgery to my family and friends.”
“I have ALWAYS had excellent service from you.”
“In short, believe the Dr was beyond professional in all aspects”
“Same day appointment, punctual and warm. Felt heard and a solution offered.”
“Excellent staff and a wonderful caring GP.”
“The doctor was very attentive, caring and explained everything carefully. She also created a flexible forward plan. Exemplary patient manner.”
“The doctors are all kind considerate and easy to talk to. Sometimes I freeze or find it difficult to get my words across. The support they give is greatly appreciated. Thank you to the nursing team aswell the best in Yorkshire.”
“I was received and treated with kindnesses, respect and professionalism and I received my medications promptly. Thank you very much”
“I think you provide an overall fantastic service, I can’t believe the volume of patients that come through the door”
“I was attended to urgently with care and respect.”
“Nothing at all – it’s been a great experience and I’m glad to be a patient at Strayside!”
“As always. Your team puts me at ease. The doctor was approachable informative and very helpful”
“I ended my appointment feeling completely heard and supported. I even texted friends telling them it was one of the best appointments I’ve ever had. The Dr asked me questions, listened to my symptoms and instead of potentially downplaying what I was experiencing, she made me feel validated and offered me options. And when I had questions about the options she was patient and answered them fully. I’m sincerely grateful!”
“Excellent. Doctor gave me time to discuss things.I did not feel rushed.”
“My experience is always first class 10/10”
“Top class thanks”
“Clear, comprehensive advice about my problem. I felt listened to and understood. This was my first meeting with this doctor and I was very impressed.”

All our responses

MonthVery goodGoodNeither poor nor goodPoorVery poorDon’t know
July 202647370166105
June 20264697912647
May 202659087231190
April 2026598107215120
March 2026674131271084
February 202658810415940
January 2026667116251136
December 20255596925350
November 2025661121156104
October 2025702152191283
September 20251,5621582311102