The Friends and Family Test is an important tool we rely on to understand your experiences at our practice. Every month, we update this page with how you have scored us, as well as highlight some of the reasons you gave for your scores.
Highlights from June 2026
“I’m always v aware of the amazing care and attention I receive.”
“Couldn’t fault the service, hassle free and everybody friendly and helpful”
“As always Strayside looks after their patients. High standards well maintained under difficult circumstances.”
“Very thorough and professional. Would recommend.”
“Recently changed GPs to stray side and unfortunately have had to make a few appointments recently which isn’t normal for me. Very impressed with the level of care given. Staff have been very friendly and approachable.”
“I requested a GP consultation via the e-consult service last week. It was not an emergency so I was pleased to get an appointment within 4 working days. The doctor was very thorough. They were polite and personable. They have made follow up tests to determine the issue.”
“I’ve recently just moved doctors and I must say my experience has been fantastic. The doctors seem it actually care and go above and beyond. I really appreciate the time and care they put into my health.”
“I am continually impressed by the service you offer. The nurses who do my B12 injections are always so kind and helpful.”
“The doctor was kind, respectful, spent extra time to really listen to me, and ensured my concerns were addressed”
“Dr was lovely and made me feel relaxed and heard”
“My doctor is fantastic. Appointment on time. Really explained clearly my health problem, the cause of it, the next steps forward to resolve it, a hospital appointment is required, which I receiving by the time I was home via the NHS app. It’s in 6 days time so hardly any wait time. Excellent service. Strayside is very clean, well organised, easy to navigate, good signage, always polite and friendly at the reception area.”
“Friendly, efficient and great air conditioning !!!!”
“I found my experience excellent. Within 2 days of a test I was given the results and the treatment was suggested with a telephone conversation. I felt my queries were answered fully and I understood the follow up procedure. Really impressed!”
“Strayside Health is consistently good. The doctor listened and was kind.”
“E-Consult was simple to complete and appointment was only 4 days after submission. Appointment was quick and issues resolved.”
“The Doctors are always exceptional at this surgery. They listen attentively , follow up and provide reassurance that you are supported.”
“Best doctor in Harrogate”
All our responses
| Month | Very good | Good | Neither poor nor good | Poor | Very poor | Don’t know |
|---|---|---|---|---|---|---|
| June 2026 | 469 | 79 | 12 | 6 | 4 | 7 |
| May 2026 | 590 | 87 | 23 | 11 | 9 | 0 |
| April 2026 | 598 | 107 | 21 | 5 | 12 | 0 |
| March 2026 | 674 | 131 | 27 | 10 | 8 | 4 |
| February 2026 | 588 | 104 | 15 | 9 | 4 | 0 |
| January 2026 | 667 | 116 | 25 | 11 | 3 | 6 |
| December 2025 | 559 | 69 | 25 | 3 | 5 | 0 |
| November 2025 | 661 | 121 | 15 | 6 | 10 | 4 |
| October 2025 | 702 | 152 | 19 | 12 | 8 | 3 |
| September 2025 | 1,562 | 158 | 23 | 11 | 10 | 2 |
