Friends and Family Test responses

“I was contacted by GP completing triage on same day as my eConsult. She offered me an apt within 20 minutes of her call. In total from her call, being examined collected a prescription and returned home within one hour which was incredibly efficient.  GP I saw was efficient, confidant and skilled. Thank you for your time!”

“Receptionist amazing Listened professionally Patient and understanding Felt heard Thank you”

“Tina (social prescriber) kind and able to suggest various activities to mitigate lonelieness….. would never have known of online resources without her valuable help.”

“Strayside Health (Park Parade) is the best practice I have ever attended. The level of thought and attention from all the team excels at every level.  They are working exceptionally hard in very difficult times managing the NHS constraints in the best way they can.”

“Very prompt response to econsult and excellent care from everyone. The reception staff are always efficient friendly and helpful.  I think this is the best GP practice in our region.”

“Attention to detail and care shown is exceptional. Everyone in the team has done what they can to help dad.”

“Absolutely excellent The doctor was friendly professional reassuring and precise . I like the fact they come to the waiting room with smiley faces to greet you , I love the addition to screen check in telling how many patients before you . Helps reduce anxiety . Reception team always welcoming and kind . It’s all fabulous !”

“E consult is a great service. It is very efficient response-wise and I would imagine it maximises efficiency/ use of your staff at the same time. Best practice. 👍”

“Perfect. Professional yet friendly. Thorough.  Interested.. Respectful. Kind, sincere, not forced. Non judgmental. Human. , Helpful suggestions. Very grateful  . Many thanks”

“Econsults always generate prompt and appropriate response which is reassuring and efficient. Waiting times in the surgery are usually reasonable. Doctors are good listeners and patient!”